3PL invoice audits
Fulfyld invoice audit
What Fulfyld's published price list says, and five things to check on every Fulfyld invoice: extra picks, storage tiers, returns, receiving hours and fees outside the list.
Fulfyld publishes its prices, which makes its invoices easy to check line by line. Below is what the published price list says and five things worth checking on every Fulfyld invoice. Your own quote wins over the public list, so check against the quote you signed if it differs.
What Fulfyld's price list says
From the Fulfyld pricing page, as published when we checked in November 2026:
- Picks: five picks per order are included; each additional item is $0.50.
- Storage: billed monthly per bin or pallet, at a rate that falls as your monthly order count rises. A pallet is $32.00 a month at 0–250 orders and $16.00 at over 10,000; a small bin is $2.50 and $1.25 at the same two ends.
- Returns: $3.50 for the first item, plus $0.50 for each additional item.
- Receiving: $40 per hour, with the first 2 hours of receiving free at onboarding.
- Labels and projects: UPC labeling at $0.40 per label; special projects at $40 per man-hour.
- No account management fee: the page says there are no additional fees for account management.
Five things to check on every Fulfyld invoice
- Extra picks start at the sixth item. An order of four items should carry no extra pick charge. Count the items per order in your order export and compare.
- The storage tier follows your volume. Find your order count for the month, look up the tier it falls in, and check that every bin and pallet line uses that tier's rate. When volume grows past a tier boundary, the rate should drop.
- Returns are priced by item count. A return of three items is $3.50 + 2 × $0.50 = $4.50. A flat $3.50 per item is an overcharge.
- Receiving hours are billed by the hour. Ask for the hours behind each receiving line, and check that your first two hours at onboarding were not billed.
- Fees outside the price list need a reason. An account management fee, or any fee that is neither on the price list nor in your quote, should be questioned.
Have us check it
Upload your last three Fulfyld invoices and your quote. We check every line, mark each dollar with a status, and write the dispute letter for the amounts the checks prove. Your latest invoice is audited free.
We are independent and not affiliated with Fulfyld.
Ready-to-send Fulfyld dispute letter
Copy and customize this formal notification template to assert your contractual rights and recover overcharged fulfillment fees before your dispute window expires.
To: Fulfyld Billing & Account Management Subject: Formal Billing Dispute – Invoice #[INVOICE_NUMBER] – [MERCHANT_NAME] Date: [TODAY_DATE] Dear Fulfyld Billing Department, Upon line-by-line reconciliation of invoice #[INVOICE_NUMBER] against our executed Master Services Agreement (MSA) and confirmed Rate Schedule dated [CONTRACT_DATE], we have identified [COUNT] billing discrepancies totaling $[TOTAL_OVERCHARGE_AMOUNT]. Summary of audited discrepancies: 1. [Line/Ref ID]: Billed [Rate/Service] at $[BILLED_RATE]. Agreed contract tier is $[CONTRACT_RATE]. Variance: $[OVERCHARGE_AMOUNT]. (Ref: Contract Section [SECTION_NUM]) 2. [Line/Ref ID]: Unauthorized accessorial surcharge [NAME] of $[SURCHARGE_AMOUNT] billed without prerequisite contract triggers. 3. [Line/Ref ID]: Dimensional weight (DIM) billed at [BILLED_WEIGHT] lbs vs verified packaging volume of [ACTUAL_WEIGHT] lbs. Variance: $[DIM_OVERCHARGE]. Per our agreement, this dispute notification is formally submitted within the contractual dispute window. Please confirm receipt and apply a credit memo of $[TOTAL_OVERCHARGE_AMOUNT] to our account, or provide a revised invoice within 10 business days. Sincerely, [YOUR_NAME] [MERCHANT_NAME] [ACCOUNT_NUMBER / MERCHANT_ID]
Frequently asked questions
How often do Fulfyld invoices contain billing errors or overcharges?
According to industry audits, over 40% of 3PL invoices contain verifiable billing discrepancies. Common overcharges on Fulfyld bills include duplicate handling fees, uncontracted recurring accessorial surcharges, dimensional weight (DIM) classification errors, and peak season surcharges billed outside the contractually agreed calendar window.
What is the contractual deadline to dispute an invoice with Fulfyld?
Dispute windows vary from 15 to 90 days depending on your specific Master Services Agreement (MSA) or standard terms. Many contracts state that disputes not raised in writing before the invoice due date or within the stated window are permanently waived, making immediate line-by-line verification upon receipt essential.
How do I successfully claim a refund or credit from Fulfyld?
To get a credit approved, submit a formal itemized dispute letter citing the specific invoice number, line IDs, the exact clause in your executed rate schedule, and the calculated difference amount. Feeproof automatically generates ready-to-send dispute letters and tracks credits in an open registry until settled.
Do I need to share my Fulfyld portal passwords or store API keys to audit invoices?
No. Feeproof operates with zero credentials. You never need to connect Shopify API keys or share warehouse portal logins. You simply upload your itemized CSV or PDF invoice exports and your signed contract rate card.